Your acceptance of all cookies will permit robust site functionality. If you don't allow cookies, some features and functionality of OCC's site may not operate as expected. If you do not choose either cookie setting for our site, or if you close this window, this message will continue to display on each page you visit. Cookie settings can be controlled in your Internet browser to automatically reject some forms of cookies. For more details on cookies this site uses, see our OCC Site Cookies page. In addition to using cookies, we retain other information, including your Internet Protocol (IP) address, for the purposes listed in the Privacy Policy.

Associate Principal, Desktop Engineering


Responsible for improving the overall end user experience through automation and design.  This position will be responsible for developing and improving the end user desktop environment.

The role will provide support for the existing and future end user computing architectures. Responsibilities also include designing solutions to support existing and future services, and enhance security posture.

Primary Duties and Responsibilities:

  • Packages application deployments for end user environment using VMware AppStacks
  • Preserves end user profile settings with VMware UEM\DEM
  • Troubleshoot application installation, performance, and runtime issues within the desktop and mobile environments
  • Maintain Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
  • Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
  • Challenge the status quo with new ideas and drive innovation for the end user experience
  • Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments
  • Automate processes in the end user experience space
  • Designs, develops, enhances, debugs, and implements software
  • Troubleshoots production problems related to desktop and mobile software applications
  • Addresses problems of systems integration, compatibility, and multiple platforms
  • Assists in the evaluation and recommendation of application software packages, application integration and testing tools
  • Remove barriers and obstacles from end user technology to enable the business
  • Provide tactical and strategic input on the overall End User experience
  • Provide on-call support according to assigned schedule
  • Document changes, policies and procedures and drawings
  • Provide cross-training and mentoring to fellow team members
  • Project manage/lead multiple projects of various sizes and schedules.
  • Perform other duties as assigned

Supervisory Responsibilities:

  • Project manage and lead multiple projects of various sizes and schedules 


  • Excellent presentation skills including planning, material preparation and public speaking
  • Excellent typing skills
  • Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds
  • Negotiation skills including listening and persuasion
  • Strong interpersonal, leadership, project management and mentoring skills
  • Strong ability to use solution-oriented approach towards problem resolution
  • Ability to work independently and with a team, be a team player

Technical Skills:

  • Minimum of 7 years supporting Windows desktop operating system environments
  • Minimum of 5 years of experience deploying applications across the enterprise desktops using modern tools
  • Minimum of 5 years of experience with a scripting language
  • Minimum of 5 years of experience packaging software for deployments
  • Minimum of 5 years of experience with Microsoft Windows profile management
  • Minimum of 1 year of experience with VMware UEM\DEM
  • Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops
  • Desktop Application Troubleshooting
  • Experience operating in a DevOps culture
  • Passion to identify, investigate, and drive new technology within the organization

Education and/or Experience:

  • Bachelor of Science in Computer Science or related degree or equivalent experience
  • Minimum of 7 years’ experience in a desktop engineering or end user experience role

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.  

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. 

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer

Apply About OCC
  • REQ-1695
  • Chicago - 125 S Franklin
  • Full Time Regular
  • Posted: Feb. 12, 2021

How to Apply

Step 1 - When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.

Step 2 - You will receive an email notification to confirm that we've received your application.

Step 3 - If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.

OCC is an Equal Opportunity Employer

Numerous studies have shown that people from groups that are traditionally under-represented in financial services apply to jobs only if they believe they meet 100% of the requirements. We want to break down this mindset to further diversify our workforce.

We encourage you to review our open positions and apply if you think your experience may be a match, even if you do not meet all of the qualifications. Your perspective may be an element we need to continue building innovative solutions to support the markets and market participants we serve.

OCC is a globally recognized entity that clears a multitude of diverse and sophisticated products. We want to reflect this in the diversity of our workforce.

This web site discusses exchange-traded options issued by The Options Clearing Corporation. No statement in this web site is to be construed as an endorsement, recommendation or solicitation to purchase or sell a security, or to provide investment advice. Options involve risk and are not suitable for all investors. Prior to buying or selling an option, a person must receive a copy of the disclosure document, Characteristics and Risks of Standardized Options. Individuals should not enter into option transactions until they have read and understood this document. To obtain copies, contact your broker, any exchange on which options are traded, or The Options Clearing Corporation, 125 S. Franklin Street, Suite 1200, Chicago, IL 60606 ([email protected]).