The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.
What We Offer
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:
A hybrid work environment, up to 3 days per week of remote work
Tuition Reimbursement to support your continued education
Student Loan Repayment Assistance
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
Generous PTO and Parental leave
Competitive health benefits including medical, dental and vision
What You’ll Do
Responsible for improving the overall end user experience through automation and design. This position will be responsible for developing and improving the end user desktop environment.
The role will provide operational support for the existing and future end user computing architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Packages application deployments for end user environment using VMware AppStacks
Preserves end user profile settings with VMware DEM
Troubleshoot application installation, performance, and runtime issues within the desktop and mobile environments
Maintain Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
Challenge the status quo with new ideas and drive innovation for the end user experience
Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments
Automate processes in the end user experience space
Designs, develops, enhances, debugs, and implements software
Maintain and troubleshoot Office 365 environment
Process new hire email provisioning requests
Maintain and troubleshoot the Equitrac printer environment
Troubleshoots production problems related to desktop and mobile software applications
Addresses problems of systems integration, compatibility, and multiple platforms
Assists in the evaluation and recommendation of application software packages, application integration and testing tools
Remove barriers and obstacles from end user technology to enable the business
Provide tactical and strategic input on the overall End User experience
Provide on-call support according to assigned schedule
Document changes, policies and procedures and drawings
Contribute to projects of various sizes and schedules.
Perform other duties as assigned
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Excellent presentation skills including planning, material preparation and public speaking
Excellent typing skills
Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds
Negotiation skills including listening and persuasion
Strong interpersonal, leadership, project management and mentoring skills
Strong ability to use solution-oriented approach towards problem resolution
Ability to work independently and with a team, be a team player
Experience supporting Windows desktop operating system environments
Experience deploying applications across the enterprise desktops using modern tools
Experience with a scripting language
1 year of experience packaging software for deployments
Minimum of 1 year of experience with VMware DEM
Minimum of 1 year of experience with O365
Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops
Desktop Application Troubleshooting
Experience operating in a DevOps culture
Passion to identify, investigate, and drive new technology within the organization
Education and/or Experience:
Certificates or Licenses:
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.
You will receive an email notification to confirm that we've received your application.
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please click here.
OCC is an Equal Opportunity Employer