Principal, Software Engineering: UI/UX

Summary:

The OCC UX team is looking for a talented and pro-active UX Program manager, to lead the team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Connect with Stakeholders to determine their needs from the team and possible/future engagements, and work with UX Director to prioritize and assign phases/tasks to the team
• Participate in the delivery of projects and deliver user stories, surveys, and value propositions by representing the UX Team to IT and business counterparts
• Be responsible for business interactions, relationship management, demand consolidation and prioritization
• Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously.
• Manage UX demand and collaborate with business stakeholders to prioritize demand based on continual assessment of business objectives
• Engage in conducting purposeful and efficient meetings, project planning, client communication, and retrospectives
• Build relationships with varied stakeholders
• Support project teams in development of coherent and holistic User Experience solutions
• Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, e.g. business alignment, project planning, program governance, technology dimensions, etc
• Analyze findings from discovery and refine / verify problem statements, document and prioritize risks and identify root causes of key issues
• Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution

Supervisory Responsibilities:

• Provide leadership to UI Devs.

• Mentor on standards and best practices for the DEV/Architecture community at OCC.

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Project Planning: works with stakeholders, product owners, and UX teams to plan the projects: roadmaps (milestones and deliverables), resourcing needs, risks / issues, RASCI, etc
• Driving delivery through status and progress reporting, driving resolution of risks and issues, etc
• User-facing web/SaaS product experience
• Experience with UX process, strategy and deliverables
• Experience with risk management and problem solving
• Experience influencing management decision making through analytical and communication skills
• Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations
• Experience tying together solutions across systems
• Knowledge of product-specific application architecture
• Experience working with agile teams using scrum framework
• Experience in leadership and driving transformational efforts across large-scale organizations

Technical Skills:

• User-facing web/SaaS product experience
• Experience with UX process, strategy and deliverables

Education and/or Experience:

• Experience in leadership and driving transformational efforts across large-scale organizations

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.  

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. 

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer