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Senior Associate, Workday LMS and HR Analytics

Who We Are

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment, up to 3 days per week of remote work

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision

What You'll Do

The Senior Associate, HR Analytics and HRIS (Workday) is responsible for administration and maintenance of OCC’s Learning Management System (LMS) and other applications that support organizational development initiatives. This includes training survey administration and maintenance, reporting and monitoring. This role directly interfaces with OCC’s business departments to help achieve learning goals.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

LMS Administration and Maintenance

  • Manage and optimize all aspects of the LMS.

  • Coordinate registration for, and track completion of, all internal and external training utilizing the LMS.

  • Manage the distribution and maintenance of training materials via the LMS.

  • Plan, launch, and maintain enterprise-wide learning campaigns (New Employee, Annual Required Training and Ad hoc training requests).

  • Identify and resolve any LMS related concerns; tracking, assignments, completion status.

  • Prepare, analyze, and distribute reports and other learning data to applicable Stakeholders.

  • Work with internal stakeholders and IT resources to continuously enhance the learning worklet within the LMS.

Process Management

  • Provide support for Education Assistance Program requests:  Track participant pre-approval, prepare reimbursement requests; inspecting for grade qualifications, receipt submission and adherence to OCC annual thresholds.

  • Administer the online training survey tool used, including sending ad hoc surveys as requested by Stakeholders.

  • Manage and build strong stakeholder relationships with the ability to keep stakeholders engaged, responsible and proactive in working toward planned goals and objectives, while connecting the dots across the various HR functions.

Organizational Development Metrics

  • Assist in the development of metrics and reports on the effectiveness of trainings provided.

Other core responsibilities:

  • Learn, develop and maintain LMS knowledge through practical experience and ongoing training.

  • Draft departmental reports and engage and assist in special projects and other ad-hoc activities that support OCC’s Organizational Development program.

  • Identify opportunities for increased efficiency in current processes.

  • Handle routine questions relating to OCC training programs and escalate inquiries as appropriate.

  • Assist with the development and maintenance of internal policies, processes, procedures and controls that relate to our LMS and training program.

  • Act as a departmental change agent to proactively identify and drive opportunities for continuous improvement, process optimization and system enhancements to support business strategies and operational needs.

  • Complete ad hoc projects and requests as needed by Director, HR Analytics & HRIS.

Supervisory Responsibilities:

N/A

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong attention to detail.

  • Ability to manage multiple tasks/projects and deadlines simultaneously, as well as shifting priorities.

  • Strong interpersonal skills, including excellent written and oral communication skills.

  • Comprehensive analytical, conceptual, and problem-solving skills.

  • Experience with agile methodologies, artifacts, ceremonies and project management.

  • Ability to think creatively and present ideas clearly.

  • Ability to interact and collaborate with all levels of the organization and across a multitude of departments is essential.

  • Willingness to seek and obtain certifications that enhance skills necessary for the role.

Technical Skills:

  • Workday Learning proficiency preferred  

  • Prior LMS administration experience a plus

  • Proven proficiency with Microsoft 365 products (Word, PowerPoint, Excel)

  • Articulate 360 proficiency a plus

  • SharePoint proficiency a plus

  • Working knowledge of Jira and Confluence a plus

Education and/or Experience:

  • Bachelor's Degree or an equivalent combination of education and experience.

  • 3+ years of experience, preferably in an LMS administration, or training related function.

Certificates or Licenses:

N/A

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.  

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. 

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer

Apply About OCC
  • REQ-2835
  • Chicago - 125 S Franklin
  • Full Time Regular
  • Posted: Aug. 12, 2022

How to Apply

Step 1 - When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.

Step 2 - You will receive an email notification to confirm that we've received your application.

Step 3 - If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.

OCC is an Equal Opportunity Employer

Numerous studies have shown that people from groups that are traditionally under-represented in financial services apply to jobs only if they believe they meet 100% of the requirements. We want to break down this mindset to further diversify our workforce.

We encourage you to review our open positions and apply if you think your experience may be a match, even if you do not meet all of the qualifications. Your perspective may be an element we need to continue building innovative solutions to support the markets and market participants we serve.

OCC is a globally recognized entity that clears a multitude of diverse and sophisticated products. We want to reflect this in the diversity of our workforce.

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