Get to Know OCC’s Corporate Communications Team

July 07, 2023

OCC’s Corporate Communication team, named PR Department of the Year in the 2022 and 2023 Best in Biz Awards, acts as the driving force behind the organization’s internal and external communications, including external relations (corporate marketing, public relations, brand management and thought leadership), employee communications, social media and creative/design.

The team consists of seven members who are responsible for increasing awareness and transparency of OCC’s business initiatives and developing integrated communications to foster colleague engagement. Together, the team executes a proactive thought leadership strategy that aims to drive deeper interaction, raise brand awareness, educate the marketplace, and help attract and retain diverse talent.

Michael Shore Executive Director, Head of Corporate Communications Professional Background: Head of Corporate Communications, leading internal and external efforts 25+ years of experience in financial services, technology, policy and government. Served in senior leadership roles at public companies, private corporations and non-profit organizations Skilled in corporate/product marketing, media relations, crisis communications, change management, investor relations, executive communications, and content strategy Fast Facts: Is an endurance athlete and once did 10 duathlons in a single month Was a Pulitzer Prize entrant for breaking news photo Education: Bachelor’s degree in journalism and communications from the University of Kansas
Lindsey Jukes Executive Director, Corporate Communications Professional Background: Leads internal communications strategy 20+ years of experience in financial services industry Skilled in employee engagement, building product marketing programs, shareholder and client communications, and content development Fast Facts: Worked at Morningstar for nearly 13 years, most recently as Director of Marketing, Investment Services While working for a prior employer, won an essay contest for which the prize was a weeklong corporate-sponsored bird watching expedition Education: Bachelor’s degree in English from Denison University Master’s degree in literature from Northwestern University
Amy Amato Executive Creative Director, Corporate Communications Professional Background: Leads creative and design initiatives at OCC 20+ years creative and branding experience for financial services, technology, education, healthcare, hospitality, manufacturing and non-profit organizations Skilled in creative direction, art direction, design, brand strategy, and communications Fast Facts: Loves being outdoors – hiking, skiing, cycling and playing racket sports Favorite travel destination: Italy Education: Bachelor’s degree in graphic design from the University of Illinois Urbana-Champaign Master’s degree in integrated marketing communications from Northwestern University
Patricia (Trish) Miller Principal, Corporate Communications Professional Background: Leads communications strategy for OCC’s multi-year transformation initiative 25+ years of experience in financial services industry Skilled in content development, executive messaging, employee engagement, change management, corporate marketing, and program management Fast Facts: Worked at JPMorgan Chase for more than 18 years, most recently as Senior Program Manager, Communications Has run more than 10 destination races including a half marathon in San Francisco and 10Ks in Cabo, Washington D.C., and Atlanta Education: Bachelor’s degree from Loyola University Chicago
Maura Reilly Associate Principal, Corporate Communications Professional Background: Manages and executes internal communications strategy 12+ years of experience in financial services, healthcare, hospitality, and nonprofit industries Skilled in project management, content development, corporate marketing, event management and public affairs Fast Facts: Worked as a golf caddy for more than 10 years Served as a Board Member for the Young Irish Fellowship from 2017 – 2020 Education: Bachelor’s degree in communications from John Carroll University Master’s degree in marketing from the University of Illinois Chicago
Sarah Bowman Associate Principal, Corporate Communications Professional Background: Manages and executes external communications strategy 7+ years of experience in financial services, real estate, nonprofit and telecommunications industries Skilled in content development, corporate marketing, media relations, graphic design, and social media management Fast Facts: Previously worked as a freelance writer; created social media and SEO-optimized content for a variety of clients Was a first-generation college student Education: Bachelor’s degree in communications, film & digital media from Loyola University Chicago
Jillian Coffey Associate, Corporate Communications Professional Background: Executes on creative and design as well as external communications strategies 3+ years of experience in financial services, nonprofit, professional services, advertising and sports industries Skilled in communications, marketing, fundraising, event management and graphic design Fast Facts: Served as Assistant Director of Morale for University of Alabama Dance Marathon for nearly two years Met Miley Cyrus when she was filming Hannah Montana Education: Bachelor’s degree in communication and information sciences, public relations from The University of Alabama